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Chirayu BansalCB
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Chirayu Bansal

@chirayubansal

Senior UX Designer at MTX Group Inc. who designed accessible public-sector experiences, including a voter registration system used by 150+ county offices.

India
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At MTX Group Inc., I design digital products for enterprise and statewide public-sector programs, taking work from discovery and research through prototyping, validation, and delivery. I turn complex operational requirements into user-centered experiences with clients, product owners, engineers, QA, and business stakeholders.

On the MTX Design Studio engagement, I designed AI-assisted workflows that improved team productivity by 30–40%. I also took an accessibility testing tool from ideation through development as a ready-to-use Chrome extension, and built a CSV Attendance Data Generator that reduced manual testing effort by approximately 95%.

For the Montana Department of Public Health & Human Services Childcare Program, I redesigned Parent and Provider portals, moving manual PDF-based processes into digital journeys for approximately 900–1,100 licensed providers. I owned the Payments and Scholarship modules supporting approximately $4M–$4.5M in monthly childcare subsidy distributions, and led a 15-member QA team during rollout.

For the Georgia Secretary of State Voter Registration System, I designed accessible experiences used by 150+ county offices and created a scalable design system aligned with WCAG requirements. I’m Salesforce Certified as a UX Designer, Administrator, Associate, and AI Associate, and I’m an IBM Enterprise Design Think Practitioner.

Experience

Work history, roles, and key accomplishments

MI
Current

Functional Consultant (UX/UI Specialist & Business Analyst)

MTX Group Inc.

Mar 2026 - Present (7 months)

Participated in client discovery sessions to understand existing permitting workflows, user needs, pain points, and domain requirements. Designed responsive UI concepts and high-fidelity Figma prototypes for complex wastewater permitting workflows, owning end-to-end design modules from exploration through stakeholder validation.

MI
Current

UX/UI Specialist

MTX Group Inc.

Oct 2025 - Present (1 year)

Designed AI-assisted workflow solutions that improved team productivity by 30–40%, translating operational problems into streamlined user journeys and product experiences. Independently took an accessibility testing tool from ideation through UX definition, prototyping, validation, and development into a ready-to-use Chrome extension.

MI
Current

Senior Consultant - UX/Product Design

MTX Group Inc.

Sep 2021 - Present (5 years 1 month)

Design and deliver user-centered digital products across enterprise and statewide public-sector programs, working across discovery, research, workflow definition, interaction design, prototyping, validation, and delivery. Partner with clients, product owners, engineers, QA, and business stakeholders to turn complex operational requirements into scalable product experiences.

MI

Functional Consultant (UX/UI Specialist & QA Lead)

MTX Group Inc.

Aug 2024 - Mar 2026 (1 year 7 months)

Redesigned Parent and Provider portals by transforming manual PDF-based processes into digital end-to-end journeys serving approximately 900–1,100 licensed childcare providers statewide. Conducted user research and translated findings into redesigned workflows, responsive interfaces, and a mobile attendance experience.

MI

UX/UI Consultant

MTX Group Inc.

Dec 2023 - Jan 2026 (2 years 1 month)

Designed accessible election-administration experiences used by 150+ county offices statewide. Created a scalable design system and style guide aligned with branding and WCAG accessibility requirements.

Education

Degrees, certifications, and relevant coursework

JC

Jaipur Engineering College And Research Centre

Bachelor of Technology, Computer Science

2017 - 2021

Bachelor of Technology in Computer Science from Jaipur Engineering College And Research Centre from 2017 to 2021.

SA

Salesforce

Salesforce Certified UX Designer, UX Design

Certified UX Designer from Salesforce.

SA

Salesforce

Salesforce Certified Administrator, Administration

Certified Administrator from Salesforce.

SA

Salesforce

Salesforce Certified Associate, Salesforce

Certified Associate from Salesforce.

SA

Salesforce

Salesforce Certified AI Associate, Artificial Intelligence

Certified AI Associate from Salesforce.

IB

IBM

IBM Enterprise Design Think Practitioner, Design Thinking

Enterprise Design Think Practitioner certification from IBM.

Tech stack

Software and tools used professionally

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