Chiraag Khanna
@chiraagkhanna
Risk management and operations leader driving compliant, lean project delivery with high-accuracy client outcomes.
IndiaWhat I'm looking for
I’m a risk management and operations professional with 8+ years of experience delivering end-to-end projects and secondary research, with a proven track record of 100% accuracy in client deliverables and satisfaction. I lead cross-functional teams and embed lean, automated practices to improve efficiency and compliance.
As a Supervising Analyst in Risk Management Services (Private Equity) at EY, I serve as a dedicated POC for 32 clients and 7 accounts, closing 300+ work requests within SLA targets quarterly. I also lead end-to-end delivery of 90+ projects, aligning milestones to time and budget using agile and lean methodologies.
I focus heavily on compliance-driven operational workflows across global clients, improving process efficiency and accuracy while partnering with US & EMEIA stakeholders to provide risk advisory insights. I integrated 7+ Excel macros and leveraged GenAI (Co-Pilot) to optimize reporting and visualization, cutting TAT by 8%.
I bring the same continuous-improvement mindset from my previous role as a Senior Analyst – Research at JLL, where I led research for Toronto (Office & Industrial) and helped scale U.S. data listing operations to 7 CRE regions within one year. Through structured review cycles, mentoring, and innovation, I increased client satisfaction by 27% and reduced project cycle time by 15%.
Experience
Work history, roles, and key accomplishments
Served as dedicated POC for 32 clients, closing 300+ risk work requests within SLA targets while delivering end-to-end 90+ projects on time and within budget using agile and lean methods. Improved compliance-driven workflows and accuracy, reduced TAT by 8%, and increased client satisfaction by 27% while delivering 100% accuracy for 6 consecutive quarters.
Led risk and conflict reviews for 32 clients and 7 accounts, closing 300+ work requests within SLA targets each quarter. Delivered 90+ projects end-to-end using agile/lean methods, improved compliance-driven workflows, cut TAT by 8% via 7+ Excel macros and GenAI, and increased client satisfaction by 27% while reducing cycle time by 15%.
Led commercial real estate research for Toronto (Office & Industrial) and managed Canada’s listing project. Delivered 98.79% accuracy on spaces and 99.89% on property data, built U.S. data listing operations from pilot to 7 CRE regions, and introduced Excel macros saving 40+ hours per month.
Produced commercial real estate research insights with 98.79% accuracy on spaces and 99.89% on property data, supporting client decision-making. Built US data listing operations from pilot to 7 CRE regions in one year, introduced Excel macros saving 40+ hours per month, reduced 53+ hours during innovation, and trained/mentored junior analysts.
Led commercial real estate research for Toronto and managed Canada listing operations, delivering actionable insights with 98.79% accuracy on spaces and 99.89% on property data. Built U.S. data listing operations from pilot to 7 CRE regions, introduced Excel macros saving 40+ hours per month, and mentored junior analysts to sustain continuous delivery excellence.
Processed high volumes of daily invoices for corporate accounts payable, maintaining quality and accuracy while handling multiple urgent priorities within TAT. Coordinated with colleagues and supervisors to resolve issues promptly and meet deadlines.
Processed high volumes of daily invoices while maintaining quality and accuracy, handling multiple urgent priorities simultaneously. Met deadlines within TAT and collaborated with colleagues and supervisors to resolve issues promptly.
Education
Degrees, certifications, and relevant coursework
IMT Ghaziabad
Post Graduate Diploma in Management (PGDM), Logistics & Supply Chain Management
2020 - 2022
Completed a PGDM in Logistics & Supply Chain Management at IMT Ghaziabad from 2020 to 2022.
Dayalbagh Educational Institute
Bachelor of Commerce, Commerce
2015 - 2018
Earned a B.Com in Commerce from Dayalbagh Educational Institute from 2015 to 2018.
Dayalbagh Educational Institute
Bachelor of Commerce (B.Com), Commerce
2015 - 2018
Earned a B.Com in Commerce from Dayalbagh Educational Institute between 2015 and 2018.
Dayalbagh Educational Institute
Bachelor of Commerce, Commerce
2015 - 2018
Completed B. Com in Commerce at Dayalbagh Educational Institute from 2015 to 2018.
Availability
Location
IndiaAuthorized to work in
Social media
Job categories
Skills
Interested in hiring Chiraag?
You can contact Chiraag and 90k+ other talented remote workers on Himalayas.
Message ChiraagFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
