Chioma Obiefoka

I am a detail-oriented virtual assistant with extensive administrative experience and a strong background in customer service. My ability to handle multiple tasks simultaneously allows me to provide exceptional support to clients while ensuring an efficient workflow for executives. I am proficient in various software systems and committed to delivering high-quality service. My growth mindset drives my passion for understanding the insurance market, enabling me to tackle any task with determination and grit.

In my recent role as an Office Administrator at Oak-Li Housing Limited, I led the automation of administrative tasks, achieving a 25% reduction in workload and improving financial reporting accuracy. My focus on supporting executives contributed to a 30% increase in office productivity. I pride myself on my effective problem-solving skills, achieving a 90% first call resolution rate while managing incoming calls and emails. My commitment to maintaining confidentiality and compliance has been a cornerstone of my work.

As a Virtual Administrative Assistant for the Solumkoila Breast Cancer Foundation, I successfully managed social media efforts, resulting in a 20% increase in awareness and sponsorship. My experience as a Secretary at Chiji-Man International Academy further honed my skills in documentation and communication, where I maintained a 98% accuracy rate in data entry and contributed to a 20% reduction in turnaround time for administrative tasks. I am eager to bring my skills and dedication to a new opportunity.