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CI@chintaindhu
IT Consultant specializing in Application Support and DevOps.
IndiaI am Indu Chintha, an IT Consultant with 3 years of experience in information technology and services, specializing in Application Support and DevOps. My proficiency in tools like Elasticsearch, ELK, and Dynatrace has allowed me to optimize alerting and monitoring for applications and infrastructure components effectively. In my recent role at Hitachi Systems India, I played a crucial part in supporting a banking project, ensuring application availability and swift resolution of critical incidents.
Previously, at CGI, I contributed to various projects, focusing on production automation initiatives and incident management. My dedication to delivering innovative solutions is evident in my ability to analyze alert patterns and implement optimization plans. I am passionate about advancing my career and continuously improving my skills in the IT domain.
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Work history, roles, and key accomplishments
Hitachi Systems India Ltd
Oct 2024 - Present (1 year 1 month)
Contributed as a key member in the production support team, ensuring smooth application operations and swiftly handling and resolving Critical/High Incidents within established Service Level Agreements (SLAs). Managed alert acknowledgments, prioritized issue resolution, and maintained 24/7 application availability, including managing the Kubernetes environment for a banking project. Analyzed alert
CGI Information Systems & Management Consultants Pvt Ltd.
Aug 2022 - Present (3 years 3 months)
Responsible for acknowledging and resolving Critical/High Incidents within agreed SLAs, documenting RCAs, and sharing them with clients. Accountable for deploying changes, OS patching, and security vulnerability remediations into production, while also updating the knowledge base with recent issues and resolution steps. Proficiently utilized Dynatrace Managed, Elasticsearch monitoring, ELK, and PR
Degrees, certifications, and relevant coursework
Bachelor of Technology, Electronics & Communication Engineering
Studied Electronics & Communication Engineering. Gained foundational knowledge in electronics, communication systems, and related technologies.
Software and tools used professionally
IndiaYou can contact Chinta and 90k+ other talented remote workers on Himalayas.
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