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@chinenyechukwuma
Organized and dedicated Virtual Assistant and Customer Relationship Manager
As a highly organized and dedicated Virtual Assistant and Customer Relationship Manager, I have honed my skills in administrative support, building client relationships, and helping brands grow. With a degree in Sociology and Anthropology, I have worked in various roles, including Administrative Assistant, Brand Ambassador, Personal Assistant, and Teacher. I am committed to providing strong support to help teams reach their goals and build lasting client connections.
Throughout my career, I have developed expertise in managing schedules, communicating with clients, and improving customer satisfaction. I am skilled in calendar and schedule management, travel and expense coordination, and office management. I am also proficient in problem-solving, adaptability, and interpersonal skills.
I am a strong believer in the importance of continuous learning and professional development. I have completed certifications in Virtual Assistant, Customer Service & Relationship Management, and National Youth Service Corps. I am confident in my ability to provide exceptional support and contribute to the success of any organization.
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Work history, roles, and key accomplishments
Nigerian Customs Service
Jun 2022 - Jun 2023 (1 year)
Provided administrative support, managed schedules, and communicated with clients to improve customer satisfaction.
Tseg Academy
Apr 2021 - Nov 2021 (7 months)
Promoted and represented the brand, built and maintained strong relationships with customers, and gathered customer feedback to improve service delivery.
Ugoson & Sons
Jul 2017 - Jan 2018 (6 months)
Managed schedules and appointments, handled correspondence, and organized travel arrangements to ensure smooth and cost-effective travel plans.
God’s Own Schools
Aug 2016 - Jul 2017 (11 months)
Delivered engaging lessons, assessed and graded student performance, and prepared detailed lesson plans to support effective teaching and learning.
Degrees, certifications, and relevant coursework
Bachelor of Science, Sociology and Anthropology
2017 - 2021
Completed a Bachelor of Science degree in Sociology and Anthropology, focusing on the study of social behavior, cultural practices, and human interactions.
West African Examination Council
2010 - 2016
Completed the West African Examination Council certification, demonstrating proficiency in various subjects and preparing for higher education.
First School Leaving Certificate
2004 - 2010
Achieved the First School Leaving Certificate, marking the completion of primary education and foundational learning.
Software and tools used professionally
You can contact Chinenye and 90k+ other talented remote workers on Himalayas.
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