At Evans Biomedics, I coordinated patient appointments around patient needs and provider availability, and maintained accurate appointment and communication records.
I managed 70–100 patient communications daily, helping with scheduling requests, appointment changes, and follow-ups.
I introduced systematic appointment reminders that contributed to a 30% reduction in patient no-show rates. I also coordinated provider schedules to minimize overlaps and gaps.
My experience includes healthcare administration and medical laboratory science. I’m currently pursuing an MPH at Ahmadu Bello University and hold MLS (ASCPi) and HIPAA certifications.
