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Chima Nkwachukwu

@chimankwachukwu

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Customer service representative at Jexmon Multimedia, handling client enquiries, follow-ups, and service arrangements.

Nigeria

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What I'm looking for

I'm seeking a remote customer service role where I can provide timely, reliable, and professional support. I'm available for overnight shifts and prepared to work independently, follow established procedures, and communicate professionally.

At Jexmon Multimedia, I communicate with clients about service enquiries, project requirements, bookings, and business arrangements. I answer questions, follow up on requests, and coordinate business activities while maintaining professional client relationships.

In business support engagements, I assisted with correspondence, appointment scheduling, and organizing business information. I also managed social media communications, responded to audience enquiries, and am seeking a remote customer service role.

Experience

Work history, roles, and key accomplishments

Business Operations & Client Relations

Jexmon Multimedia

Communicated with clients about service enquiries, project requirements, and bookings. Followed up on client requests and coordinated business activities to maintain professional relationships.

Customer Service Client Relations Communication Skills Coordination Task Management

Business Operations & Client Relations

Jexmon Multimedia

Communicated with clients about service enquiries, project requirements, and bookings. Followed up on client requests and coordinated business activities to maintain professional relationships.

Client Communication inquiry handling Follow up Coordination Relationship Management

Social Media Management & Digital Communication

Freelance / Business-Related Experience

Managed social media communications and responded to audience enquiries professionally. Monitored incoming messages and supported online engagement and relationship-building.

Social Media Management Digital Communication Audience Engagement Message Monitoring

Administrative & Customer Support

Business Support Engagements

Supported day-to-day business activities through communication, coordination, and administrative assistance. Assisted with correspondence, scheduling, and tracking outstanding tasks.

Administrative Support Correspondence Scheduling Task Tracking Communication Skills

Social Media Management & Digital Communication

Freelance / Business-Related Experience

Managed social media communications and responded to audience enquiries professionally. Supported online engagement and relationship-building through timely responses.

Social Media Management Digital Communication Customer Engagement Message Monitoring

Administrative & Customer Support

Business Support Engagements

Supported day-to-day business activities through communication, coordination, and administrative assistance. Assisted with correspondence, scheduling, and tracking outstanding tasks.

Administrative Support Communication Skills Scheduling Organization Task Tracking