At Inno Valley Works, I delivered Salesforce solutions for manufacturing clients across Sales Cloud, Service Cloud, and Field Service Lightning. I designed scalable data models and used Salesforce standard features to reduce customization overhead.
I implemented point-of-sale processes and configured manufacturing sales processes, including product configuration and assemblies for multi-component product bundling and pricing.
I delivered asset lifecycle management covering installation, warranty, service contracts, retention, retrofits, and downtime tracking. I also built Asset 360 views with detailed asset attributes.
For Field Service Lightning, I configured automated scheduling and auto dispatch, then implemented skill-, territory-, and preferred-engineer-based routing. I also set up crew management for complex manufacturing equipment service appointments.
