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Kowsalya Venkadachalam

@kowsalyavenkadachala

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Senior Salesforce Developer at Wipro Limited building billing and government e-invoicing integrations with REST APIs.

India

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At Wipro Limited, I developed a one-click REST API integration between Salesforce and the BOSS billing system, helping finance teams sync credit notes and prorate lines. I also added asynchronous processing, status tracking, and audit logging.

At Inno Valley Works Private Limited, I led delivery of a parcel claims process using REST APIs, Lightning Web Components, and Salesforce Sites. I also led implementation of a Community Cloud risk management portal, including solution design, development, and deployment.

Earlier at Inno Valley Works, I built commission calculations for different roles, services, and revenue slabs, and developed Sales and Service Cloud solutions with integrations and automation. I hold Salesforce Administrator, Platform Developer I and II, and MuleSoft Developer I certifications.

Experience

Work history, roles, and key accomplishments

Current

Senior Salesforce Developer

Current

Wipro Limited

Feb 2026 - Present (8 months)

Driving key enterprise integrations and core functional enhancements to optimize billing, compliance, and support operations. Designed and developed REST API integrations for invoice and credit note billing, government tax invoicing, and Tier-2 incident support.

Salesforce Apex REST APIs Integration Lightning Web Components Bulkification Error Handling Audit Trails Unit Testing SLA Management

Senior Salesforce Developer

Inno Valley Works Private Limited

Apr 2024 - Feb 2026 (1 year 10 months)

Crafted effective solutions as a team lead to enhance operational efficiency and drive business growth through seamless integrations and tailored functionalities. Led end-to-end implementation of claim management and risk management portals.

Salesforce Apex Lightning Web Components REST APIs Salesforce Community Cloud Integration Team Leadership Project Management Code Review Stakeholder Management

Salesforce Developer

Inno Valley Works Private Limited

Jun 2021 - Apr 2024 (2 years 10 months)

Managed and customized solutions for various customers, including DPD groups. Designed and implemented commission calculation processes, Service Cloud and Sales Cloud solutions, and an IT Service Desk application.

Salesforce Intern

Inno Valley Works Private Limited

Oct 2020 - Jun 2021 (8 months)

Received rigorous training in Apex, Visualforce pages, and Aura components. Managed and resolved client support tickets, developed Apex classes, triggers, flows, and process automations, and performed comprehensive testing.