At FPT Software, I manage AI engineering projects involving RAG and graphRAG for LLMs, alongside data engineering and data consulting work. I manage delivery risk and work breakdown structures, and apply AI to code generation while ensuring code reviews are conducted properly.
At Concentrix, I was in charge of digital transformation projects for clients in Vietnam. The solutions included process automation, analytics and operations tools, and generative AI products; I also prepared cost-benefit analyses and worked with engineering teams on information security.
At GoTo Group, I delivered a Food search feature in collaboration with data engineering and merchant teams, and automated 60% of in-app tickets. I also managed Gojek's Salesforce web for Vietnam and created analytics dashboards with data security rules for the Service Excellence team.
Earlier, I managed cross-platform campaigns at CBTW, where I automated campaign tracking and reporting and shortened daily campaign processing from 3–4 hours to 20–30 minutes. At Kiu Global, I managed a development team in Kenya and worked on product pages, databases, research and product testing.
