chibuzor happiness

I've built AI automation systems for UbiGrowth, Pulse Digital, Major Plumbing, Leaf & Life, Diginomic, and other remote clients, connecting voice and chat agents to CRM, scheduling, support, and operational workflows. My work has reduced manual processing by up to 80%, improved customer support outcomes, and enabled teams to handle more customer interactions without additional overhead.

I build with Vapi, Retell, Synthflow, Botpress, Intercom, Zapier, GoHighLevel, APIs, webhooks, and LLM-powered workflows. For Major Plumbing, I deployed receptionist and service agents that reduced manual call handling by 78%; at Pulse Digital, I helped reduce agent errors from 12% to 3% and reached a 96% customer satisfaction rating.

Alongside client work, I've developed RAG chatbots, long-term-memory conversational systems, BERT-powered FAQ bots, LangGraph agents, semantic search applications, and NLP classification pipelines. I also bring hands-on SQL, MySQL, Excel, Tableau, Power BI, ETL, dashboard, and business intelligence experience to AI projects.