Chiara Muller
@chiaramuller
Detail-oriented content checker and communicator with strong editing, storytelling, and customer-service skills.
What I'm looking for
I am a detail-oriented content checker and communicator with hands-on experience ensuring accuracy and consistency in educational materials and retail customer-facing roles. I bring strong editing and proofreading skills, a keen eye for layout and language standards, and proven ability to meet tight deadlines while coordinating with editors, translators, and stakeholders.
With retail experience as a sales consultant, I combine customer service, upselling and reporting abilities with creative storytelling and content-writing strengths developed through academic study in language and culture. I am adaptable, proactive, and eager to grow into roles that leverage my quality-control, communications, and project coordination strengths.
Experience
Work history, roles, and key accomplishments
Checker
IO Publishing
Jan 2025 - Present (9 months)
Collaborated with editors and translators to verify layouts and content for teacher guides and textbooks, ensuring accuracy, consistency, and adherence to language and formatting standards under deadline.
Sales Consultant
De Jagers
Jan 2024 - Dec 2024 (11 months)
Engaged customers to drive sales through product knowledge and appealing merchandising, maintained end-of-day sales reports, and supported brand promotion with product narratives.
Sales Consultant
Mr Price
Jan 2020 - Dec 2020 (11 months)
Provided product demonstrations and customer service, supported marketing and upselling initiatives, and maintained positive brand reputation while handling customer concerns and improving sales.
Education
Degrees, certifications, and relevant coursework
Stellenbosch University
Bachelor of Arts, Language and Culture
2021 - 2024
Completed a Bachelor of Arts in Language and Culture (NQF Level 7), focusing on language, storytelling, and cultural studies.
Worcester Gimnasium
National Senior Certificate, Secondary Education
2016 - 2020
Completed secondary education and obtained the National Senior Certificate with academic preparation for tertiary studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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