Open to opportunities

Chiara Asaly

@chiaraasaly

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Dynamic Social Media Manager with expertise in content creation.

Germany

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What I'm looking for

I am looking for a role that values creativity and offers opportunities for growth.

As a Social Media Manager with a strong background in customer service and account management, I have successfully managed social media channels for Atlantik Fisch, focusing on content creation and community engagement. My experience includes overseeing key accounts and coordinating processes between clients and suppliers, ensuring seamless communication and satisfaction.

Prior to my role in social media, I worked as a sales representative at gehmeyr GmbH, where I provided support to German clients, including major brands like BMW. My diverse experience in various roles has equipped me with a unique skill set that combines marketing, customer service, and administrative support, making me a versatile asset to any team.

In addition to my professional experience, I have also ventured into online marketing and photography, where I honed my skills in SEO and social media strategies. I am passionate about creating engaging content that resonates with audiences and drives brand awareness.

Experience

Work history, roles, and key accomplishments

Social Media Manager

Atlantik Fisch

Jan 2023 - Present (2 years 5 months)

Managed social media channels and created engaging content. Oversaw community management and engagement efforts.

Social Media Management Content Creation Community Management Digital Marketing Social Media Strategy

Vertriebsmitarbeiterin

Gehmeyr GmbH

Mar 2019 - Present (6 years 3 months)

Managed and advised German existing customers, including BMW. Coordinated and managed processes between customers and suppliers, including BOSCH.

Key Account Management Customer Relationship Management Sales Customer Service Negotiation Market Research

Online-Marketing & Fotografie

Self-Employed

Jan 2018 - Present (7 years 5 months)

Provided online marketing services, including SEO and social media strategies. Specialized in wedding and business photography.

SEO Social Media Marketing Photography Business Development Digital Marketing Content Creation

Kundenservice

Booking.com

May 2017 - Present (8 years 1 month)

Handled pre- and post-reservation inquiries via phone and email. Communicated with hotels and negotiated resolutions for customer complaints.

Customer Service Communication Conflict Resolution Hotel Relations Email Communication Phone Support

Kaufmännische Angestellte im Service Verkauf

Volkswagen Vertriebs GmbH

Jan 2015 - Present (10 years 5 months)

Advised and actively sold new products in the tire and rim sector. Extracted data from multiple databases to create weekly sales reports.

Sales Data Extraction Sales Reporting Campaign Management

Kaufmännische Angestellte

Volkswagen Vertriebs GmbH

Jul 2013 - Present (11 years 11 months)

Responsible for quality management of internal departments. Managed and presented training programs for car dealerships.

Quality Management Data Analysis SAP Reporting

Education

Degrees, certifications, and relevant coursework

Volkswagen Vertriebs GmbH

Bürokauffrau, Office Administration

Grade: 2,0

Activities and societies: Internships at Just Publications Werbeagentur, Sliema, Malta (March 2012) and Autohaus Illgen GmbH, Stolberg (July - August 2012).

Completed vocational training as a Bürokauffrau, gaining comprehensive skills in order and invoice processing, warehouse and personnel management, accounting, and general office organization and administration. The training included practical experience through two internships, enhancing real-world application of learned concepts.

Mittelschule Aue-Zelle

Realschulabschluss, General Studies

Grade: 2,0

Achieved the Realschulabschluss, demonstrating foundational academic knowledge across various subjects. This secondary education provided a strong base for further vocational training and professional development.