Open to opportunities

Chiamaka Otubo

@chiamakalinda

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Data operations and customer-focused professional delivering 99.9% accuracy and 90% conversions to drive growth.

Nigeria

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What I'm looking for

I’m looking for a role where I can use strong data accuracy, reporting, and customer-first communication to support operations and drive measurable results. I thrive learning quickly, working independently, and contributing in team environments—remote or in-person.

I’m a versatile, results-driven professional with over 4 years of experience across data operations, sales, customer service, education, and administration. I bring strong analytical thinking and a customer-first mindset, with a proven track record of maintaining 99.9% data accuracy, exceeding sales targets by 3x, and building client relationships with a 90% conversion rate.

In my recent role as a Physics Teacher & Administrative Coordinator (NYSC), I managed classroom and administrative operations independently—preparing schedules, maintaining student records, tracking attendance, and handling parent and student concerns through in-person, written, and phone channels. In data operations at 2Sure Bottling Company, I performed high-volume data entry and routine audits to resolve discrepancies, streamlined workflows to reduce manual entry time, and ensured accurate records for faster executive decision-making.

Experience

Work history, roles, and key accomplishments

Physics Teacher & Admin Coord

Olive Grove College

Aug 2024 - Jul 2025 (11 months)

Independently managed classroom and administrative operations, including lesson scheduling, student records, attendance tracking, and weekly reporting to school management. Acted as the primary point of contact for student and parent concerns, resolving issues across in-person, written, and phone channels, while coordinating STEM awareness events and stakeholder follow-ups.

Lesson Scheduling Student Records Management Attendance Reporting Report Writing Customer Service Complaint Resolution Event Planning

Data Entry & Operations

2Sure Bottling Company

Jan 2022 - Aug 2022 (7 months)

Maintained high-volume business records (customer orders, invoices, and transactions) with 99.9% accuracy. Performed routine data audits, ensured 100% data integrity, streamlined data processing workflows to reduce manual entry time, and delivered reporting ahead of schedule.

Data Entry Data Auditing Records Management Report Writing Workflow Optimization Data Security Documentation Data Integrity

Sales & Customer Service

2Sure Bottling Company

Aug 2020 - Jan 2021 (5 months)

Handled customer inquiries, complaints, and service requests while maintaining detailed interaction records and ensuring timely follow-up to resolution. Exceeded monthly revenue targets by 3x and achieved a 90% lead-to-close conversion rate through disciplined prospecting, tailored product explanations, and ongoing client relationship management.

Customer Service Complaint Resolution Lead Qualification Sales Prospecting Lead Conversion Order Processing Relationship Management Cross functional Coordination