Open to opportunities

Anthony Ekeugo

@anthonyekeugo

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Detail-oriented customer operations and data professional skilled in analysis, compliance, and process improvement.

Nigeria

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What I'm looking for

I seek a role where I can apply my customer operations, data accuracy, and reporting skills in a collaborative environment that values process improvement and professional growth.

I am a detail-oriented customer operations and data professional with hands-on experience in customer support, data entry, administration, and teaching. I deliver accurate reporting, conduct compliance audits, and coordinate recruitment and sanction processes to support regional operations.

At OmniRetail Technology I managed inbound/outbound customer interactions, prepared sanction requests aligned to compliance grids, and produced daily and weekly operational reports for regional management. Previously I ensured data integrity during migrations and system upgrades, supported administrative operations during NYSC, and improved student outcomes as a mathematics teacher.

I bring strong Microsoft Excel skills, attention to detail, and effective communication to cross-functional teams. I seek to apply my analytical mindset and operational workflow experience to roles that value accuracy, continuous improvement, and collaborative problem-solving.

Experience

Work history, roles, and key accomplishments

Current

Customer Operations Executive

Current

Omniretail Technology Limited

Jun 2025 - Present (9 months)

Manage inbound/outbound customer interactions, conduct daily audits of field activities, and prepare sanction and performance reports to improve compliance and service quality.

Customer Support Compliance Monitoring Reporting Data Analysis Operational Audits MS Excel

Data Entry Admin Officer

Compasse Network Ltd

Feb 2024 - Apr 2025 (1 year 2 months)

Maintained and validated data across systems, supported data migration and system upgrades, and generated internal reports to ensure high data accuracy and continuity of operations.

Data Entry Data Validation MS Excel Reporting Data Migration Quality Assurance

Administrative Assistant

Glorious Model Sch Akure

Apr 2022 - Mar 2023 (11 months)

Supported daily administrative operations including calendar and meeting management, handled communications, and prepared official documents to streamline office workflows during NYSC service.

Office Administration Calendar Management Customer Service Record keeping Inventory Management Communication