Open to opportunities

Cheyenne McDaniel

@cheyennemcdaniel

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Experienced clinical administrator dedicated to patient care and service excellence.

United States

Message

What I'm looking for

I am looking for a role that values patient care, offers growth opportunities, and fosters a supportive team environment.

I am a highly accomplished clinical administrator with over 8 years of customer service experience and 4 years in office and clerical roles. My journey in healthcare has been marked by a commitment to boosting company morale and maintaining high standards for patient care. I have honed my skills in various settings, including urgent care and specialized clinics, where I have consistently delivered exceptional service and support to both patients and healthcare teams.

Currently, I serve as a Medical Assistant at Children's Heart Clinic of Louisiana, where I am responsible for triaging patients and ensuring a smooth transition for them during their visits. My experience also includes working as a Patient Services Representative at South Star Urgent Care, where I managed patient check-ins, scheduling, and drug testing processes for numerous companies. My ability to communicate effectively and maintain professionalism has been key to my success in these roles.

With certifications in EKG and phlebotomy, along with a strong foundation in medical terminology and electronic health records, I am well-equipped to contribute to any healthcare team. I am eager to leverage my skills and experience to enhance patient care and support organizational goals.

Experience

Work history, roles, and key accomplishments

Current

Medical Assistant

Current

Children's Heart Clinic of Louisiana

Apr 2025 - Present (3 months)

Currently serving as a Medical Assistant, responsible for triaging patients and ensuring a comfortable environment. Gather family/patient history, current health problems, and concerns to facilitate a smooth transition for the doctor.

Data Input Echocardiogram Preparation

Patient Services Representative

South Star Urgent Care

Mar 2022 - Present (3 years 4 months)

Served as a Patient Services Representative and Clinical Admin, cross-trained for both front and back office duties. Managed patient check-ins/outs, scheduled appointments, handled high-volume calls, and processed drug testing paperwork for numerous companies.

Insurance Verification Scheduling Experity Data Entry Drug Testing Breath Alcohol Testing Venipuncture

Clinical Intern

Opelousas General Hospital

Nov 2021 - Present (3 years 8 months)

Completed hands-on training and safety training as part of a clinical rotation. Gained experience with proper technique, COVID swabs, and met a 100-patient quota.

Proper Technique COVID Swabs

Phlebotomist

Womens and Childrens Hospital

Aug 2020 - Present (4 years 11 months)

Provided phlebotomy care in various departments including pediatrics, PICU, ED, L&D, and Nursery, ensuring accuracy and safety. Accessed patient information and performed lab work including blood and urine tests.

Phlebotomy Lab Data Input Patient Safety

Education

Degrees, certifications, and relevant coursework

Unitech Training Academy

Certificate, EKG/Phlebotomy Technician

Grade: 3.71 GPA, Graduated honors, Honor society

Activities and societies: BLS for healthcare providers (AED & CPR certified) - American Heart Association

Completed a comprehensive program focusing on EKG and phlebotomy techniques. Gained practical skills in cardiac rhythm interpretation and venipuncture procedures. Graduated with honors, maintaining a 3.71 GPA and earning membership in the Honor Society.