At Indegene, I lead testing for Generative AI-powered Salesforce Agentforce agents, including HCP insights, campaign insights, and email-domain segregation.
I design natural-language prompts, ground-truth datasets, and security guardrail scenarios to validate conversation flows, data accuracy, business rules, PII protection, and escalation paths. My testing identified 30+ functional and AI-related defects before UAT.
I also validate Salesforce Data Cloud, REST APIs, BI dashboards, identity resolution, audience segmentation, and campaign-planning agents. I use Postman, Selenium, Jira, SQL-based validation, BrowserStack, and OWASP ZAP across functional, integration, security, performance, and release testing.
Previously, I tested application quality at Nichesolv and mobile applications at LG Soft India. I contribute to Agile delivery through defect triage, release-readiness reporting, mentoring, onboarding, and QA input during product design discussions.
