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Cheryl-Leigh De Waal

@cheryl-leighdewaal

Bar Manager at Blue Waters Hotel's Blue Dolphin Bar, overseeing staff, daily operations, inventory, and promotional events.

South Africa
Message

What I'm looking for

I'm looking for a challenging job in a rapidly growing organization, with varied goals and objectives in a contemporary, economical business setting. I want opportunities to use my skills for the success of the organization.

At Blue Waters Hotel's Blue Dolphin Bar, I manage staff and daily operations, including scheduling, training, and maintaining inventory. I also handle customer relations and address complaints.

I manage the bar's budget, monitor costs, and work with suppliers on purchasing supplies. I also ensure health, safety, and sanitation requirements are followed and liquor licenses remain up to date.

Earlier, I supervised the service department at OK Mini Market Parklands, handling customer inquiries and complaints and supporting process improvement. My experience also includes restaurant and hotel administration, plus an internship in the Human Resources Department at Le Royal Meridien Hotel Abu Dhabi.

Experience

Work history, roles, and key accomplishments

CD

Secretary to the Hotel Manager

Crowne Plaza Hotel Dubai

Jan 2005 - Nov 2005 (10 months)

Provided administrative and organizational support to the hotel manager, including calendar management, correspondence, document management, and meeting coordination. Handled travel arrangements, office management, and financial tasks such as expense reports and petty cash.

Education

Degrees, certifications, and relevant coursework

ZI

Zetaweb Institution

Certificate, Data Capture

Completed a Data Capture certificate at Zetaweb Institution in 2016.

Tshwane University of Technology logoTT

Tshwane University of Technology

National Diploma, Hospitality Management

Completed a National Diploma in Hospitality Management at Tshwane University of Technology in 2015.

MF

Micros Fidelio

Certificate, Opera PMS

Completed an Opera PMS certificate at Micros Fidelio in 2009.

DT

DPA Training

Certificate, Pastel Partner

Completed a Pastel Partner V.9 certificate at DPA Training in 2009.

AS

Anro - Pre Hospital Care Services

Certificate, First Aid

Completed a First Aid Level 1 certificate at Anro - Pre Hospital Care Services in 2007.

IG

Intercontinental Hotel groups

Certificate, Performance Management

Completed an Introduction to Performance Management certificate at Intercontinental Hotel groups in 2004.

IC

Intec College

Diploma, Personal Assistant

Completed a Personal Assistant Diploma at Intec College in 2003.

RJ

Roodepoort College Johannesburg

National Senior Certificate, General

Completed a National Senior Certificate (N3 - Matric) at Roodepoort College Johannesburg in 2000.

Tech stack

Software and tools used professionally

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