
Cheryl-Leigh De Waal
@cheryl-leighdewaal
Bar Manager at Blue Waters Hotel's Blue Dolphin Bar, overseeing staff, daily operations, inventory, and promotional events.
What I'm looking for
At Blue Waters Hotel's Blue Dolphin Bar, I manage staff and daily operations, including scheduling, training, and maintaining inventory. I also handle customer relations and address complaints.
I manage the bar's budget, monitor costs, and work with suppliers on purchasing supplies. I also ensure health, safety, and sanitation requirements are followed and liquor licenses remain up to date.
Earlier, I supervised the service department at OK Mini Market Parklands, handling customer inquiries and complaints and supporting process improvement. My experience also includes restaurant and hotel administration, plus an internship in the Human Resources Department at Le Royal Meridien Hotel Abu Dhabi.
Experience
Work history, roles, and key accomplishments
Bar Manager
Blue Waters Hotel Durban
Aug 2025 - Present (1 year 2 months)
Supervised and managed bar staff, including hiring, training, scheduling, and discipline. Oversaw daily operations, managed inventory and budgets, ensured compliance with health and safety regulations, and developed marketing strategies and events.
Service Department Supervisor
OK Mini Market Parklands
Jul 2017 - Jan 2018 (6 months)
Supervised and managed staff, including leading, motivating, scheduling, training, and performance management. Handled customer service inquiries and complaints, and improved operational efficiency through process improvement and collaboration.
Secretary to the Restaurant
Cubana Restaurant
Jun 2015 - Aug 2015 (2 months)
Provided administrative and operational support to ensure smooth restaurant operations, including answering calls, managing correspondence, scheduling appointments, and maintaining records. Assisted with bookkeeping, reservations, vendor coordination, social media, and event coordination.
Human Resources Intern
Le Royal Meridien Hotel Abu Dhabi
Aug 2011 - Dec 2011 (4 months)
Assisted with recruitment and onboarding, including screening resumes and scheduling interviews. Supported employee relations, HR policy implementation, and maintained employee records in HR databases.
Secretary to the Hotel Manager
Crowne Plaza Hotel Dubai
Jan 2005 - Nov 2005 (10 months)
Provided administrative and organizational support to the hotel manager, including calendar management, correspondence, document management, and meeting coordination. Handled travel arrangements, office management, and financial tasks such as expense reports and petty cash.
Education
Degrees, certifications, and relevant coursework
Zetaweb Institution
Certificate, Data Capture
Completed a Data Capture certificate at Zetaweb Institution in 2016.
Tshwane University of Technology
National Diploma, Hospitality Management
Completed a National Diploma in Hospitality Management at Tshwane University of Technology in 2015.
Micros Fidelio
Certificate, Opera PMS
Completed an Opera PMS certificate at Micros Fidelio in 2009.
DPA Training
Certificate, Pastel Partner
Completed a Pastel Partner V.9 certificate at DPA Training in 2009.
Anro - Pre Hospital Care Services
Certificate, First Aid
Completed a First Aid Level 1 certificate at Anro - Pre Hospital Care Services in 2007.
Intercontinental Hotel groups
Certificate, Performance Management
Completed an Introduction to Performance Management certificate at Intercontinental Hotel groups in 2004.
Intec College
Diploma, Personal Assistant
Completed a Personal Assistant Diploma at Intec College in 2003.
Roodepoort College Johannesburg
National Senior Certificate, General
Completed a National Senior Certificate (N3 - Matric) at Roodepoort College Johannesburg in 2000.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Skills
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