Open to opportunities

Chelsea Rice

@chelsearice

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Sales associate with 6 years of customer service experience, focused on organization, detail, and growth.

United States

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What I'm looking for

I’m seeking to leverage my customer service strengths in a role that values organization and attention to detail, with opportunities for professional growth and a focus on helping customers succeed.

I’m a sales associate with 6 years of experience excelling in customer service, organization, and attention to detail. At the United States Postal Service, I engaged customers to boost sales and promotions, organized retail lobby displays, and managed and scheduled passport services to ensure timely and accurate processing.

Across healthcare roles, I strengthened my reliability and compliance mindset by maintaining sterile environments at Greater Baltimore Medical Center and providing compassionate, personalized home care as a Home Health Aide. I coordinate tasks to support efficient care, maintain confidentiality, and deliver tailored solutions to customer challenges—always with a clean, safe, and customer-first approach.

Experience

Work history, roles, and key accomplishments

Sales & Distribution Associate

United States Postal Service

Aug 2021 - Nov 2025 (4 years 3 months)

Engaged customers to boost sales and promotions, driving measurable revenue increases. Organized retail lobby displays and managed scheduled passport services, ensuring timely, accurate processing while maintaining confidentiality.

Customer Service Sales Promotions Retail Merchandising Scheduling Confidentiality Revenue Growth

Environmental Services Associate

Greater Baltimore Medical Center

Sep 2020 - May 2021 (8 months)

Maintained sterile environments in patient areas and common spaces to meet healthcare sanitation standards. Streamlined cleaning processes to reduce turnaround time for room preparation and coordinated with nursing staff to prioritize tasks.

Healthcare Sanitation Infection Control Environmental Services Sterile Processing Process Improvement Patient Area Maintenance Cross functional Coordination

Home Health Aide

True Care Home Health Care

Oct 2019 - Mar 2020 (5 months)

Provided compassionate, personalized in-home care to support patients' comfort and well-being. Assisted with daily activities including bathing, dressing, grooming, and medication administration while keeping environments clean and supporting mobility needs.

Home Health Care Personal Care Assistant Patient Safety Mobility Support Ambulation Assistance Caregiving