Charmain Brown
@charmainbrown
I audit, migrate, and maintain accurate records and data systems for compliance-driven operations.
United StatesWhat I'm looking for
At Gentle Touches Home Care Services, I audited service records, recovered more than 25% in lost revenue, and maintained accurate staffing, scheduling, and client data for 18 staff members and 15 clients.
I led quality testing for a CareTime-to-GeoH systems migration and directed an ADP-to-Gusto payroll migration with no disruption to employee pay. I also document processes and train staff on accurate data entry procedures.
My education roles strengthened my ability to maintain compliant student records, track performance data, and manage detailed documentation with accuracy.
Experience
Work history, roles, and key accomplishments
Office Operations Manager
Gentle Touches Home Care Services
Jun 2025 - Jun 2026 (1 year)
Audited service records for accuracy and compliance, recovering more than 25% in lost revenue. Led data transitions and payroll system migrations, ensuring accuracy and no disruption to employee pay.
Education
Degrees, certifications, and relevant coursework
Western Governors University
Master of Education, Education Technology & Instructional Design
Master of Education in Education Technology and Instructional Design from Western Governors University.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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