Charlene Ojow
@charleneojow
Highly organized Virtual Assistant with 5+ years of experience.
What I'm looking for
I am a highly organized and tech-savvy Virtual Assistant with over 5 years of experience supporting clients in various administrative tasks, digital communication, invoicing, and content management. My proven ability to work remotely with minimal supervision allows me to deliver timely support while managing online platforms effectively. I am fluent in English and possess strong communication and multitasking skills tailored for both US-based and international clients.
In my recent role as a Freelance Virtual Assistant, I have managed bookings, invoices, and client feedback through email and digital platforms. I support creators with content scheduling and campaign tracking, utilizing tools like Meta Business Suite and Buffer for social media management. My previous experience as a Front Office Executive at Villa Leone Hotel involved managing VIP check-ins and coordinating bookings for international guests, showcasing my ability to maintain professional communication across different time zones.
With a Bachelor of Commerce in Finance and a Diploma in Marketing, I have a solid educational foundation that complements my practical experience. I am always eager to learn and adapt, currently enhancing my skills in ClickUp while leveraging my knowledge of Google Workspace, Microsoft Office, and QuickBooks to provide exceptional support to my clients.
Experience
Work history, roles, and key accomplishments
Virtual Assistant & Admin Support
Freelance
Jan 2024 - Present (1 year 5 months)
Managed bookings, invoices, and client feedback using email and various digital platforms. Supported content creators by scheduling content and tracking campaign progress, utilizing Meta Business Suite and Buffer for social media responses and post planning.
Front Office Executive
Villa Leone Hotel
Apr 2023 - Jun 2025 (2 years 2 months)
Managed VIP check-ins and coordinated bookings for international guests, including UN delegates. Communicated daily with clients via phone, email, and various online platforms to ensure smooth operations.
Marketing Executive
Butnam Limited
Aug 2022 - Apr 2024 (1 year 8 months)
Handled digital client onboarding, provided support, and managed appointment scheduling. Created comprehensive reports and tracked campaign deliverables effectively using Microsoft tools.
Front Office & Marketing Officer
Mugah Logistics
Jan 2021 - Feb 2022 (1 year 1 month)
Managed front desk operations and addressed travel-related queries for clients. Responded to operational and support questions efficiently via phone and email.
Education
Degrees, certifications, and relevant coursework
Cooperative University of Kenya
Bachelor of Commerce, Finance
Completed a comprehensive curriculum in Finance, earning a Bachelor of Commerce degree. Gained foundational knowledge in financial principles and practices.
Cooperative University of Kenya
Diploma, Marketing
Obtained a Diploma in Marketing, focusing on key marketing strategies and principles. Developed skills in digital communication and client engagement.
St. Mary’s Lwak Girls High School
High School Diploma, Secondary Education
Completed secondary education and obtained the Kenyan Certificate of Secondary Education (KCSE). Developed foundational academic skills across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
naccu.co.keSocial media
Job categories
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