Charlee Valderama

College graduate with a Bachelor of Science in Marine Transportation and a GPA of 1.47, I bring a service-first mindset and a willingness to learn fast. From my background, I’ve built discipline, attention to detail, and the ability to work efficiently even when tasks come in quickly. I’m bilingual in English and Filipino, and I communicate clearly and professionally.

In my work experience, I’ve strengthened my customer support and coordination skills through roles that required handling clients, records, and daily operations. As a Secretary, I managed office records and client documents, handled phone calls, emails, and inquiries, and prepared reports, presentations, and correspondence. As a Manager - Sales, I supervised daily sales operations and team performance, assisted customers, followed up to help achieve sales targets, monitored inventory, and produced daily and monthly sales reports—preparing me to contribute confidently as a Call Center Agent while solving concerns calmly and patiently.