Charlaine Hester
@charlainehester
Experienced archivist and operations professional driving process improvements and executive support.
What I'm looking for
I have over 30 years of experience in archival management, administrative reporting, and process improvement, consistently streamlining workflows and improving operational efficiency. I supervised archival teams, led declassification reviews and FOIA processes, and served at the GS-12 level while managing budgets and executive support functions. My work has driven measurable results, including a 30% reduction in turnaround time and a 25% improvement in reporting accuracy.
I plan and execute projects within an Agile framework, develop SOPs, and implement tools like Smartsheet to enhance tracking and metrics. I enjoy coordinating cross-functional initiatives and enabling leaders to focus on strategic priorities by delivering precise reporting, calendar management, and program-level oversight.
Experience
Work history, roles, and key accomplishments
Senior Archivist
Heritage Werks, Inc.
Mar 2016 - Jul 2024 (8 years 4 months)
Supervised archival team and managed budgets; optimized workflows reducing turnaround time by 30% and implemented Smartsheet tracking to improve reporting accuracy by 25%.
GS-12, Archivist
NARA - Lyndon Baines Johnson Presidential Library
Jan 2000 - Feb 2016 (16 years 1 month)
Led declassification reviews and FOIA processes and chaired strategic planning, improving data reporting accuracy by 20% and streamlining archival processing. Managed reference inquiries and developed archival guides to enhance research access.
Archives Technician
NARA - Lyndon Baines Johnson Presidential Library
Jan 1992 - Dec 2000 (8 years 11 months)
Assisted state historians, answered complex research inquiries, and created detailed finding aids to support archival access and processing. Trained staff on review procedures and maintained accurate archival records.
Education
Degrees, certifications, and relevant coursework
Austin Community College
Bachelor of Arts, History
Completed coursework equivalent to a Bachelor of Arts in History at Austin Community College.
Georgia State University
Master of Music, Piano Performance
Master of Music in Piano Performance from Georgia State University.
Mercer University - Atlanta
Bachelor of Arts, Piano Performance
Bachelor of Arts in Piano Performance from Mercer University in Atlanta.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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