At WSN Consulting, supporting Citi, I analyzed business processes and workflows to identify improvement opportunities. I coordinated developers, testers, and business stakeholders.
I managed testing artifacts, control documentation, and QA materials, and produced daily Excel testing status reports. I also administered SharePoint QA tracking activities.
At JPMorgan Chase & Co., I supported governance, risk, and compliance initiatives as a Risk Control & Testing Analyst. I validated controls, documented testing results, and supported PCI assessment evidence collection and ServiceNow administration.
Earlier at JPMorgan Chase & Co., I coordinated UAT and built requirements traceability as a Test Manager. As an Account Specialist, I supported auditors and internal clients and helped develop UAT requirements for new case management tools.
