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Chantal Perez

@chantalperez

I’m an Industrial Engineer specializing in manufacturing systems, process validation, and risk-based quality improvements.

Dominican Republic

Message

What I'm looking for

I’m looking to strengthen manufacturing quality and compliance in regulated environments, using IQ/OQ/PQ, statistical process tools, and risk-based methods to improve efficiency, minimize waste, and deliver strong customer complaint outcomes.

I’m a results-driven Industrial Engineer focused on Manufacturing Systems, Process Improvement, and Quality Engineering in highly regulated medical device and electronics environments. I analyze and optimize production processes using statistical tools (process capability and trend analysis), monitor process KPIs, and apply risk-based quality approaches to drive improvements.

As an SME in root cause analysis and risk management, I lead RCA, execute change control protocols, and support internal audits and R&D implementation. I track corrective actions (CAPA), validate long-term impact on operations, and handle quality complaint investigations using 8D—while building strong documentation and cross-functional alignment through technical writing and mentorship.

Experience

Work history, roles, and key accomplishments

Current

Quality Engineer (Process Validation)

Current

Knowles

Aug 2024 - Present (1 year 11 months)

Drive quality management and risk-based process validation activities (IQ/OQ/PQ), including statistical analysis of process capability and trends. Lead root cause investigations, pFMEA/risk assessments, change control, CAPA tracking, and complaint handling (8D) to support compliant manufacturing.

Quality Management Trend Analysis Root Cause Analysis PFMEA Risk Ranking Criticality Assessments Change Control CAPA Customer Complaints (8D)Technical Writing

Complaints Quality Engineer

Fresenius Kabi

Aug 2023 - Aug 2024 (1 year)

Analyze quality and complaint data to identify trends and support deviation investigations and root cause analysis. Conduct risk-based reviews (including pFMEA) and use SAP to manage data integrity during audits and inspections.

Quality Complaint Data Analysis Root Cause Analysis PFMEA Technical Writing SAP ERP Data Integrity Process Improvement

Process Validation & Project Intern

MIU City University

Jan 2022 - Aug 2023 (1 year 7 months)

Support process validations (IQ/OQ/PQ) and risk analysis for new product and manufacturing process implementations. Track process KPIs and assist with technical documentation, SOPs, and process standardization.

Risk Analysis KPIs Technical Documentation SOPs Process Standardization Cross Functional Support

Education

Degrees, certifications, and relevant coursework

MIU City University Miami

Continuing Education (Business Analytics), Business Analytics

2025 - 2026

Activities and societies: Participated in process validations (IQ/OQ/PQ) and risk analysis; tracked process KPIs for compliance with technical specifications; supported technical documentation and SOP standardization.

Completed continuing education in Data and Project Engineer Intern Business Analytics (Sep 2025–Jan 2026).

International University of La Rioja

Master in Data Analytics and Big Data, Data Analytics and Big Data

2024 - 2025

Completed a Master in Data Analytics and Big Data (2024–2025).

Instituto Tecnológico de Santo Domingo

Bachelor of Science in Industrial Engineering, Industrial Engineering

2019 - 2023

Earned a B.S. in Industrial Engineering, supporting technical documentation, SOPs, and process standardization across manufacturing trains (2019–2023).