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Chandrakant Sahu

@chandrakantsahu

Client Account Executive at MyGate who onboarded residential communities and developed a Laravel multi-vendor e-commerce platform.

India

Message

At MyGate Pvt. Ltd., I conducted onboarding sessions and product demonstrations for residential societies, then trained administrators and management committee members to use the platform. I also resolved customer issues and shared feedback with internal teams.

At TCT (Total Care Tech), I handled customer inquiries, onboarded clients, and coordinated issue resolution with internal teams. At Bhilai Steel Plant (SAIL), I assisted HR Operations and developed an Employee Management System to streamline HR record management.

I also developed Shopping Adda, a multi-vendor e-commerce platform with product browsing, cart and order features, and admin tools. I used Laravel, PHP, and MySQL, along with HTML, CSS, and JavaScript.

Experience

Work history, roles, and key accomplishments

Client Account Executive

MyGate Pvt. Ltd.

Nov 2025 - Jan 2026 (2 months)

Conducted onboarding sessions and product demonstrations for residential societies, provided software training and support, and ensured successful implementation and adoption of the MyGate platform. Resolved customer issues and managed escalations while maintaining SLA compliance.

Client Onboarding Product Training Customer Support SLA Compliance Escalation Management Remote Support Communication Skills

Client Handling Executive

TCT (Total Care Tech)

Apr 2025 - Oct 2025 (6 months)

Managed customer inquiries, coordinated with internal teams for service delivery, onboarded new clients, and maintained strong client relationships. Prepared reports and maintained records related to client interactions.

Customer Relationship Management Client Onboarding Issue Resolution Reporting Coordination Customer Service

HR Operations Intern

Bhilai Steel Plant (SAIL)

Oct 2024 - Jan 2025 (3 months)

Assisted HR Operations in managing employee records and documentation, participated in process improvement initiatives, and designed and developed an Employee Management System (EMS) that streamlined HR record management.

HR Operations Employee records management Process Improvement System Development Testing Documentation PHP MySQL