Chandel Harmer
@chandelharmer
Office Administrator with 20+ years supporting clients through bookkeeping, inventory control, coordination, and customer service.
What I'm looking for
I’m an Office Administrator with a background in bookkeeping, inventory and stock control, project coordination, and over twenty years of customer service. I enjoy working with numbers and people, bringing a detailed, accurate focus to every task.
Most recently, I’ve supported long-term care residents by helping with menus and food choices, serving residents and patients, and obtaining food item temperatures in accordance with state regulations. Previously, I handled customer orders, ran a cash register, managed daily closeouts, and supported scheduling, merchandise, and employee training at Emma’s Ice Cream.
I’ve also led store operations, including maintaining inventory control, monitoring store bank, ordering product and supplies, processing returns, and managing payroll and scheduling. Earlier experience includes customer support through phone and email, dispatching, shipped-order processing, collection calls to support Accounts Receivable goals, and serving as a safety coordinator by maintaining MSDS and creating safety documents. I’m a team player and fast learner, able to multi-task and work well under pressure.
Experience
Work history, roles, and key accomplishments
Assistant Store Manager/Customer Service
IB Pet
Sep 2020 - Nov 2022 (2 years 2 months)
Assisted customers with questions, orders, and concerns while operating the cash register and closing daily registers. Placed product orders, received deliveries, and trained and coached employees with scheduling support.
Store Manager/Customer Service
Healthy Pet Pantry
Feb 2017 - Aug 2020 (3 years 6 months)
Provided customer service while managing store operations including cash register, daily deposits, and store banking. Controlled stock and inventory, ordered products and supplies, handled vendor payments and returns, and managed payroll and scheduling.
Customer Service/Dispatcher
Awesome Doggies
Feb 2016 - Feb 2017 (1 year)
Assisted customers via phone and email, scheduled current customers, and input commission reports. Upsold products and services and performed satisfaction calls.
Self Employed
Self Employed
Jun 2014 - Feb 2016 (1 year 8 months)
Provided household and pet-related services including housecleaning, dog/cat sitting, and dog walking, along with errands and personal assistant support. Completed data entry and miscellaneous clerical tasks.
Handled customer inquiries by telephone and email, placed orders, and dispatched service technicians and delivery drivers. Supported order fulfillment and warehouse inventory, performed accounts receivable collection calls, and managed office supplies and reception/mail operations.
Education
Degrees, certifications, and relevant coursework
Chandel hasn't added their education
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