Open to opportunities

Chad Beck

@chadbeck

Message

Experienced events coordinator with a strong background in guest services.

United States

Message

What I'm looking for

I am looking for a role that allows me to leverage my event coordination and guest services expertise while fostering a positive team environment and contributing to memorable experiences.

As a dedicated Regional Events Coordinator at Perfect Game, I excel in organizing pre-event preparations and overseeing on-site operations. My role involves meticulous planning, from site confirmations to managing equipment logistics, ensuring that every event runs smoothly and adheres to tournament rules. My commitment to excellence is reflected in my ability to evaluate staff performance and optimize event execution.

In addition to my coordination skills, I have a strong background in social media management, having developed and executed strategies for Jimmie Dee’s Bar. I focus on creating engaging content, analyzing metrics, and optimizing campaigns to enhance brand awareness. My experience in guest services at Nashville Superspeedway and Bridgestone Arena has further honed my interpersonal skills, allowing me to ensure client satisfaction and deliver exceptional customer service.

Experience

Work history, roles, and key accomplishments

Current

Social Media Manager

Current

Jimmie Dee’s Bar

Jan 2020 - Present (5 years 5 months)

Developed and executed the bar's social media strategy across various platforms, creating engaging content and interacting with customers. Analyzed metrics and optimized campaigns to increase brand awareness and engagement.

Social Media Management Content Creation Digital Marketing Analytics Reporting Customer Engagement Online Presence Management Scheduling

Current

Regional Events Coordinator

Current

Perfect Game

Jan 2024 - Present (1 year 5 months)

Organized pre-event preparations including site confirmations, hotel bookings, and equipment setup. Oversaw on-site game day operations, managed equipment logistics, and evaluated staff performance.

Event Management Scheduling Logistics Budgeting Training Office 365

Guest Services/Events Coordinator

Nashville Superspeedway

Jan 2022 - Dec 2024 (2 years 11 months)

Planned, managed, and coordinated all aspects of the guest services and small events department. Responsibilities included employee training, scheduling, budgeting, vendor management, and ensuring client satisfaction.

Guest Service Event Management Scheduling Training Budgeting Interpersonal Skills Vendor Management

Guest Services

Bridgestone Arena

Jan 2021 - Dec 2023 (2 years 11 months)

Greeted guests, managed check-ins, answered inquiries, and resolved complaints. Provided information about arena amenities and ensured a positive guest experience through excellent customer service.

Guest Service Customer Service Interpersonal Skills Communication Problem Solving Conflict Resolution Check In Management

Fan Services Agent

Salt River Fields at Talking Stick

Jan 2018 - Dec 2020 (2 years 11 months)

Ensured guest satisfaction and created positive experiences by engaging with and assisting fans. Provided support during the spring training season for the Arizona Diamondbacks and Colorado Rockies.

Customer Service Interpersonal Skills Communication Problem Solving

Education

Degrees, certifications, and relevant coursework

Grand Canyon University

Bachelor of Science, Sport Management

2015 - 2018

Grade: Cum Laude

Studied principles of sport management, including event planning, marketing, and finance. Gained knowledge in areas such as sports law, ethics, and facility management.