CERIA ELTASARI POPOVIC
@ceriaeltasaripopovic
Organized virtual assistant transitioning from project coordination, customer service, and finance with 5+ years' experience.
What I'm looking for
I am an organized and adaptable professional with 5+ years of experience spanning hospitality, project coordination, recruitment, and finance, now transitioning into a Virtual Assistant role. I focus on reliability, attention to detail, and delivering dependable remote support.
I have supported remote projects by managing schedules, handling customer communications, creating client quotations, and coordinating with suppliers to ensure timely delivery. I bring hands-on experience in front-desk operations and customer service that improved guest satisfaction and social engagement.
My finance background includes assisting month-end closings and maintaining accurate financial documentation, which strengthened compliance and internal reporting. I also contributed to AI projects as a data annotator, labeling text, images, and audio while ensuring high quality and meeting deadlines.
Tech-savvy and quick to learn new tools, I excel at task management, communication, and process improvement. I am committed to helping teams stay on track and increasing operational efficiency through proactive support.
Experience
Work history, roles, and key accomplishments
Project Manager
Authentic Timber Windows Ltd
Jan 2025 - May 2025 (4 months)
Supported project planning, customer communications, and supplier coordination for window projects, produced accurate client quotations and ensured on-time delivery within deadlines.
Labeled and organized text, image, and audio datasets to train AI systems, ensured data quality by following guidelines and met project deadlines while improving annotation processes.
Front Desk Receptionist
Ubud Tropical Glamping
Jul 2017 - Dec 2017 (5 months)
Managed guest relations, reservations, and check-ins/outs, contributing to a 20% increase in social media engagement and improving overall customer satisfaction.
Account Assistant
PT Citra Mandiri Trans Logistic
Aug 2013 - Jun 2017 (3 years 10 months)
Supported month-end closing activities and maintained accurate customer financial documentation in internal databases, improving financial operations and compliance.
Education
Degrees, certifications, and relevant coursework
Indonesian Muslim University of Makassar
Bachelor of Economics, Economics
2009 - 2013
Completed a Bachelor's Degree in Economics with coursework focused on economic principles and quantitative analysis from 2009 to 2013.
Availability
Location
Authorized to work in
Job categories
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