
Catherine Craig
@catherinecraig
Receptionist at Surgenor ottawa – chevrolet buick gmc, scheduling appointments and updating customer information in Excel.
What I'm looking for
At Surgenor ottawa – chevrolet buick gmc, I schedule and book appointments, handle phone calls, and update customer information through Excel.
I also send and receive emails in Outlook and help customers with their vehicle service needs.
Before that, I worked as a Receptionist at Rideau Tennis club, where I handled memberships, appointment bookings, phone lines, and data entry.
At Kardish Health Food Centre, I supported sales and customer service, processed transactions, entered data, and helped with inventory and receiving.
Experience
Work history, roles, and key accomplishments
Sales and Service Representative
Surgenor Ottawa Chevrolet Buick GMC
Jan 2019 - Present (7 years 9 months)
Scheduled and booked appointments, handled phone calls, performed data entry in Excel, and managed email correspondence. Sold vehicle service needs to customers.
Sales Associate
Kardish Health Food Centre
May 2016 - Jan 2018 (1 year 8 months)
Answered telephone inquiries, served customers, performed data entry and cashier duties, and assisted with inventory and receiving. Learned about supplements and food products.
Receptionist
Rideau Tennis Club
Sep 2008 - May 2016 (7 years 8 months)
Answered phone lines, processed memberships, performed data entry, booked appointments, handled cashier duties, and managed email and mail distribution.
Cashier
Tim Hortons
Aug 2005 - Sep 2008 (3 years 1 month)
Provided customer service, worked as a cashier, baked goods, and performed receptionist duties.
Seasonal Servant
Bytown Catering
Apr 2007 - Aug 2007 (4 months)
Provided customer service, served guests, and cleaned dishes.
Receptionist/Servant
Cafe Nicole (Novotel)
Feb 2007 - Jul 2007 (5 months)
Served guests, performed receptionist duties, cleaned, and displayed food products.
Receptionist and Assistant
Modern Nails
Feb 2006 - Jul 2006 (5 months)
Assisted with receptionist duties and provided nail assistant support.
Education
Degrees, certifications, and relevant coursework
La Cité Collégiale
Office Administrative, Office Administration
2008 - 2008
Completed an Office Administrative program at La Cité Collégiale in Ottawa, Ontario, from January to August 2008.
Gisèle-Lalonde Public High School
High School Diploma, General Studies
Earned a High School Diploma from Gisèle-Lalonde Public High School in Ottawa, Ontario, in July 2007.
La Cité Collégiale
Hotel and Restaurant Management, Hotel and Restaurant Management
2007 -
Enrolled in Hotel and Restaurant Management at La Cité Collégiale in Ottawa, Ontario, starting in September 2007.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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