At Kisp Inc., I design structured onboarding programs for sales operations, covering operational knowledge, systems, workflows, and practical application.
I’ve developed training manuals, video tutorials, and reference materials, and delivered live sessions and one-on-one coaching to new hires and existing employees.
As Team Supervisor, Sales Administration at Kisp Inc., I supervised daily operations as the team grew from 6 to 15 employees. I also developed performance metrics and monitoring tools to identify improvement areas.
Earlier, as a Sales Administrator at Kisp Inc., I managed B2B orders through the quotation-to-billing cycle, including pricing and order-documentation checks. At Butterfly S.A., I coordinated educational visits and collected feedback to support program improvements.
