Cass McLean

Founded and ran an independent business end-to-end, handling client acquisition, contract negotiation, scheduling, budgeting, and delivery. Managed client relationships and invoicing as sole proprietor, building a repeat-client pipeline through reliability.

Lead and train staff while sustaining operational efficiency during high-volume shifts. Manage stakeholder relationships, resolve conflicts, and oversee cash handling and safety compliance.

Provided stagehand support for events, handling setup, technical operations, and breakdown.

Owned end-to-end operational logistics for multi-venue events, including vendor contracts, invoicing, talent bookings, and payment processing. Acted as primary liaison between senior stakeholders and on-the-ground operations, resolving problems in real time.

Delivered consistent, organized service execution in fast-paced environments. Supported loss prevention, safety monitoring, and incident management, exercising sound judgment under pressure.

Owned the full client relationship lifecycle for high-stakes live events, from consultation through final delivery. Coordinated with clients, planners, and venue staff to build detailed logistics plans and run-of-show timelines.

Served as key point of contact for real estate agent clients on listings, advertising, and account services, resolving escalations professionally. Collaborated across teams to finalize orders and lead-generation results.

Coordinated production and events, managing logistics and vendor relationships to ensure successful execution.

Served as bartender and coordinated events, managing logistics and customer service.

Directed day-of logistics for private and public events, including load-in, staff scheduling, vendor coordination, and breakdown. Maintained technical infrastructure for lighting and sound to ensure flawless execution.

Served as bartender and coordinated events, ensuring smooth operations and customer satisfaction.

Provided bartending services, delivering quality service in a fast-paced environment.

Led department operations, managing staff and ensuring sales and service targets were met.

Bachelor of Arts in Cultural Anthropology and Interfaith Studies from the University of Central Florida.