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Cassandra MillerCM
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Cassandra Miller

@cassandramiller

I coordinate high-volume field service operations from intake through customer closeout.

United States
Message

At Old Skool Services, I coordinate 1,000+ repair and service jobs from intake through scheduling, approvals, parts, vendor activity, invoicing, payment, and final delivery.

I manage changing schedules, dependencies, risks, and unresolved issues across customers, technicians, suppliers, vendors, and ownership. I also maintain operational and financial records in AutoLeap and QuickBooks Online and create SOPs, checklists, templates, and tracking tools.

My experience also includes coordinating collision and restoration projects at Boggs Body and managing high-volume insurance account requests at Mautz Allstate Insurance Agency. I bring organized documentation, financial tracking, customer communication, and cross-functional follow-through to fast-paced operations.

Experience

Work history, roles, and key accomplishments

MA

Licensed Insurance Producer – Account Management & Client Service

Mautz Allstate Insurance Agency

Jun 2022 - Feb 2025 (2 years 8 months)

Managed high-volume customer requests involving applications, policy changes, billing, and documentation. Researched discrepancies, maintained CRM records, and coordinated with carrier resources in a regulated environment.

Education

Degrees, certifications, and relevant coursework

SM

State of Missouri

GED, General Education

Earned a GED from the State of Missouri in 2010.

University of Phoenix logoUP

University of Phoenix

Additional College Coursework, General Studies

Completed additional college coursework at the University of Phoenix.

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