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Caroline Riddle

@carolineriddle

I’m a customer-focused support staff member who keeps operations running smoothly through reliability and problem-solving.

United States
Message

What I'm looking for

I’m looking for a team where reliability matters—steady hours, respectful communication, and room to grow. I want to use my customer service, adaptability, and problem-solving to keep guests and operations in good shape.

I’ve worked in fast-paced restaurant support since August 2018, handling phones, menu questions, and day-to-day needs with knowledgeable, positive service. I’m trusted to adapt across positions, support coworkers, and step in when short-staffed.

I also handle customer-facing responsibilities like money at the to-go window and dine-in service, while keeping service moving through constant cleaning and stocking. I resolve difficult situations by addressing multiple customer complaints and maintaining good terms by the end.

Alongside restaurant work, I’ve been a farm hand since October 2020, feeding cattle, lifting up to 50lbs, using equipment like a tractor, and cleaning/preparing tools. Even on demanding physical tasks, I recover quickly from injuries and bring strong work ethic and responsibility.

Experience

Work history, roles, and key accomplishments

DF
Current

Farm Hand

DRL Farms

Oct 2020 - Present (5 years 9 months)

Performed farm hand tasks including feeding cattle, lifting up to 50 lbs, using farm equipment such as a tractor, and cleaning and preparing equipment. Demonstrated strong work ethic, physical stamina, and recovery from injuries.

GP
Current

Support Staff

Giovanni’s Pizza

Aug 2018 - Present (7 years 11 months)

Provided customer service by answering phones, advising on menu items and prices, and handling orders through the to-go window and dine-in. Supported kitchen staff and waitresses, managed cash handling, and handled difficult situations including short staffing by adapting to different roles.

Education

Degrees, certifications, and relevant coursework

AC

Alexander Early College

Highschool Diploma, High School

2017 - 2021

Earned a High School Diploma at Alexander Early College from 2017 to 2021.

Catawba Valley Community College logoCC

Catawba Valley Community College

Associate of Arts (AA), Arts

2017 - 2021

Completed an Associate of Arts (AA) at Catawba Valley Community College from 2017 to 2021.

Tech stack

Software and tools used professionally

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