Carmina Priol

I am a dedicated claims specialist with over three years of experience in the healthcare industry, specializing in medical claims processing and customer service. My journey began at Conduent, where I honed my skills in handling medical claims, effectively communicating with healthcare providers, and addressing their inquiries regarding claim processes. My attention to detail and strong organizational skills allowed me to excel in this role, ultimately earning recognition as the top agent for my performance.

Currently, I serve as a team leader at Ista Solutions, where I oversee a medical billing account. My responsibilities include submitting claims, resolving discrepancies, and ensuring accurate payment posting. I take pride in my ability to lead a team and maintain high standards of service, which has resulted in significant incentives from clients for our excellent performance. I am passionate about continuous improvement and strive to enhance the efficiency of our processes.