Carmen Alexander
@carmenalexander
Remote recruiter at BUSINESS DIRECTIVE CONTRACT SERVICES, coordinating staffing across a 2,000+ employee workforce.
South AfricaWhat I'm looking for
At BUSINESS DIRECTIVE CONTRACT SERVICES, I coordinate HR and national operational leadership, aligning workforce requirements and staffing priorities with business needs. I work with HR, payroll and operations managers on staffing escalations, workforce reporting and service continuity.
As National HR Manager / Head of HR at BUSINESS DIRECTIVE CONTRACT SERVICES, I oversaw recruitment for operational, head-office and blue-collar positions across national TES and retail client sites. I developed role-specific skills assessments and strengthened screening procedures to improve candidate suitability and recruitment efficiency.
At SINGAMANDLA RETAIL SOLUTIONS, I managed end-to-end recruitment and onboarding for management and other roles in a high-volume staffing business supporting approximately 2,000 employees. I partnered with clients, site managers and regional teams on staffing requirements and selection decisions.
Across my recruitment work, I’ve handled more than 25 vacancies or candidates monthly, conducted virtual interviews and introduced sourcing platforms to broaden candidate reach. I’m seeking a fully remote recruitment or talent acquisition role.
Experience
Work history, roles, and key accomplishments
Business Operations Manager
Business Directive Contract Services
Jan 2026 - Present (10 months)
Coordinate HR and national operational leadership, aligning workforce requirements and staffing priorities with business needs. Collaborate with HR, payroll, and operations managers on staffing escalations and process improvements.
National HR Manager / Head of HR
Business Directive Contract Services
May 2024 - Dec 2025 (1 year 7 months)
Oversaw recruitment and selection for operational, head-office, and blue-collar positions across national TES and retail client sites. Directed sourcing, screening, interviewing, and onboarding processes, and led HR compliance and employee relations.
Regional HR Manager, Western Cape
Singamandla Retail Solutions
Jan 2020 - Apr 2024 (4 years 3 months)
Managed end-to-end recruitment and onboarding for management and other roles in a high-volume staffing business supporting approximately 2,000 employees. Partnered with clients and site managers on staffing requirements and workforce planning.
Executive Assistant to CEO
Singamandla Retail Solutions / TA Ziphi Nkomo Group
Feb 2019 - Jan 2020 (11 months)
Supported executive recruitment, HR administration, interview and meeting coordination, employee documentation, and confidential stakeholder communication.
Senior Office Controller
Ziphi Nkomo Group of Companies
Nov 2017 - Feb 2019 (1 year 3 months)
Coordinated recruitment, HR and payroll administration, employee records, and operational documentation for a large staffing workforce.
Education
Degrees, certifications, and relevant coursework
Alison
Diploma, Business Administration and Governance
Completed a Diploma in Business Administration and Governance through Alison in 2026.
Alison
Diploma, Human Resource Management
Completed a Diploma in Human Resource Management through Alison in 2025.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Salary expectations
Social media
Skills
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