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Carmelo User

@carmelouser

Message

AI automation specialist connecting B2B orders with Make.com and REST APIs, and building LLM-powered SaaS.

Italy

Message

I automated the B2B order-routing cycle from website to supplier using Make.com and REST APIs, replacing manual data entry with real-time order flow. As a self-employed Automation & Operations Consultant, I also connect previously isolated systems using suppliers’ Swagger/OpenAPI documentation.

I built an AI-driven subscription SaaS end to end with Python, FastAPI, Supabase, and Stripe, including seven languages and per-call AI cost tracking with spending caps. I also coordinated field teams and subcontractors at MDS Impianti, tracking project KPIs and preparing budget-versus-actual reports.

Experience

Work history, roles, and key accomplishments

Current

Automation & Operations Consultant

Current

Self-employed

Oct 2024 - Present (2 years)

Designed and implemented no-code workflows with Make.com, automating B2B order routing via REST APIs. Managed catalogue, pricing, and international logistics, reducing manual workload and processing time.

Make.Com REST APIs Swagger OpenAPI No Code Automation B2B Logistics Pricing Strategy

Project & Site Support

MDS Impianti

Jan 2026 - May 2026 (4 months)

Managed lifecycle of infrastructure projects with budgets up to €100,000, coordinated field teams and subcontractors, and liaised with parent company management during audits. Tracked KPIs and produced budget-vs-actual reports.

Project Management KPI Tracking Excel Budgeting Cost Analysis Coordination

Administrative Assistant

Family Business

Jan 2020 - Dec 2024 (4 years 11 months)

Optimized purchasing cycle and negotiated with suppliers to ensure logistical efficiency. Oversaw accounts payable/receivable invoicing and handled front-line customer support.

Purchasing Supplier Negotiation Invoicing Accounts Payable Accounts Receivable Customer Support