Open to opportunities

Carmella Boggess

@carmellaboggess

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Dedicated business owner with strong management and customer service skills.

United States

Message

What I'm looking for

I am looking for a role that allows me to leverage my management skills in a dynamic environment, fostering teamwork and driving operational success.

As the Owner/Operator of CMB Automotive Reconditioning since 2018, I have honed my skills in managing day-to-day operations, ensuring customer satisfaction, and maintaining high standards of service quality. My role involves everything from booking appointments to overseeing supplies inventory, which has equipped me with a comprehensive understanding of business management.

Prior to this, I served as a Shop Manager at Metal Massage Detailing, where I was responsible for managing a team, ensuring time management, and maintaining quality control. My journey began as a Crewmember at GEM Electric, where I gained valuable experience in commercial and light industrial retrofitting. My educational background in Business Management Technology from Kent State University has further solidified my expertise in the field.

Experience

Work history, roles, and key accomplishments

Current

Owner/Operator

Current

CMB Automotive Reconditioning

Jul 2018 - Present (7 years 2 months)

Responsible for all day-to-day operations such as booking appointments, managing supplies inventory, and completing reconditioning services. This role involved direct client interaction and meticulous attention to service quality.

Customer Service Inventory Management Appointment Management Business Operations

Shop Manager

Metal Massage Detailing

Jan 2014 - Jan 2018 (4 years)

Managed crewmembers, ensuring efficient time management and maintaining high standards of quality control for all detailing projects. Oversaw daily operations to meet project deadlines and client expectations.

Team Management Quality Control Time Management Detailing Operations Management

Crewmember

GEM Electric

Jan 2011 - Jan 2014 (3 years)

Performed commercial and light industrial retrofitting and relighting, ensuring projects were completed efficiently and to specifications. Collaborated with team members to achieve project goals and maintain safety standards.

Retrofit Industrial Relighting Commercial Lighting Team Collaboration

Education

Degrees, certifications, and relevant coursework

Kent State University

Associate of Applied Business, Business Management Technology

2016 - 2020

Grade: with distinction

Completed an Associate of Applied Business degree in Business Management Technology, earning distinction. This program provided a strong foundation in business operations and management principles.

Willoughby South High School

High School Diploma, General Studies

2009 - 2012

Obtained a High School Diploma from Willoughby South High School. This foundational education prepared for further academic and professional pursuits.