Open to opportunities

Carlos Sander

@carlossander

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Education specialist and design leader blending fintech compliance, user education, and creative direction.

Paraguay

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What I'm looking for

I seek roles where I can combine fintech education, compliance knowledge, and creative leadership to build scalable training, enable partners, and mentor teams in a collaborative, growth-oriented company.

I am an Education Specialist and Design & Art Director with experience in fintech KYC operations, partner enablement, and creative leadership. I combine a dual academic background in International Commerce and Systems Analysis with practical experience delivering training and managing compliance for global trading platforms.

At Deriv I designed and delivered specialized training programs, developed educational materials for referral programs, and served as a primary English-speaking presenter for international stakeholders. As a Customer Support (KYC) agent I managed identity verifications and maintained strict adherence to international financial regulations while achieving top-tier CSAT results.

Concurrently, as Art Director at VJS Media I lead creative teams to translate dense information into engaging visual narratives, streamline workflows, and strengthen brand identity. I mentor teams, coach junior developers, and drive retention and growth through clear communication, analytical rigor, and innovative design.

Experience

Work history, roles, and key accomplishments

Current

Education Specialist

Current

Deriv

Jul 2025 - Present (7 months)

Design and deliver partner enablement training and presentations to increase platform adoption and partner performance across global markets; align educational strategies with international financial regulations and system updates.

Partner Enablement Public Speaking Curriculum Development Stakeholder Management Cross Functional Collaboration

Current

Design & Art Director

Current

VJS Media

Feb 2025 - Present (1 year)

Lead creative team to transform dense journalistic content into engaging digital narratives and architect brand visual identity, streamlining workflows to improve clarity and impact across platforms.

Art Direction Visual Design Brand Identity Creative Leadership Design Systems Workflow Optimization

Customer Support Agent

Deriv

Mar 2024 - Jul 2025 (1 year 4 months)

Managed KYC verifications and high-tier technical support for global trading platform users, ensuring 100% adherence to international financial regulations and consistently top-tier CSAT scores.

KYC & Compliance Customer Support Fraud Detection Technical Troubleshooting Data Analysis CSAT

Coach Jr.

Penguin Academy

Nov 2023 - Feb 2024 (3 months)

Mentored students and junior developers in programming fundamentals and soft skills, improving engagement and retention in local bootcamp cohorts.

Mentoring Code Review Soft Skills Pair Programming

Store Manager

Full Pets

Apr 2022 - Nov 2023 (1 year 7 months)

Oversaw daily retail operations, staff management, and sales analysis to optimize store performance and customer service quality.

retail management Staff Supervision Sales Analysis Customer Service Inventory Management Operations

Marketing Specialist

Emporio de la Construcción

Oct 2021 - Mar 2022 (5 months)

Executed digital marketing and social media campaigns and performed data analysis to increase brand visibility and align marketing with business objectives.

Digital Marketing Social Media Management Data Analysis Content Creation Campaign Management

Education

Degrees, certifications, and relevant coursework

Universidad Americana Paraguay

Bachelor's degree, International Commerce and Systems Analysis

2022 -

Pursuing a Bachelor's degree combining International Commerce and Systems Analysis with coursework focused on trade, systems thinking, and analytical methods to support fintech and customer-facing operations.