At DGPAYS Bilişim Hizmetleri A.Ş., I handled daily reconciliation and control of card payment transactions, verifying records and matching data across systems. I investigated missing or mismatched transactions and followed up on resolution.
I supported operational controls for Visa, Mastercard, and BKM, tracked critical exceptions with relevant teams, and coordinated chargeback operations. I also supported merchant and POS/terminal setup processes.
For approximately two years, I served in a Key Officer role in HSM processes and supported HSM operations during data center visits. Earlier, at HSBC Bank A.Ş., I carried out cash, account, transfer, and collection transactions according to bank procedures.
