Candy Nyeche
@candynyeche
Experienced virtual assistant specializing in executive support and customer experience.
What I'm looking for
I am a virtual assistant with 5+ years of experience providing remote executive support, administrative assistance, and customer service. I specialize in calendar management, client communications, and improving workflow efficiency.
In freelance and editorial roles I supported content management by formatting manuscripts, preparing articles for publication, updating editorial platforms, coordinating editorial calendars, and monitoring submission deadlines. I conducted proofreading and quality checks to ensure accuracy and adherence to editorial guidelines.
I have responded to customer inquiries via phone, email, and chat, maintained detailed interaction records, escalated complex cases, and improved response times. I bring strong organizational skills, CRM familiarity, and a commitment to dependable, proactive virtual support.
Experience
Work history, roles, and key accomplishments
Virtual Assistant & CX Specialist
Remote Executive Support
Jan 2021 - Present (4 years 8 months)
Provide remote executive support and editorial customer-experience services, formatting manuscripts, managing editorial calendars, and streamlining workflows to improve publication timeliness. Manage client communications, perform proofreading and quality checks, and ensure clear instructions and on-time collaboration.
Education
Degrees, certifications, and relevant coursework
University of Port Harcourt
Bachelor of Engineering, Gas Engineering
2002 - 2009
Earned a Bachelor of Engineering in Gas Engineering from the University of Port Harcourt between 2002 and 2009.
Availability
Location
Authorized to work in
Job categories
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