Open to opportunities

Camilla Strand

@camillastrand

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Experienced customer service professional with a background in healthcare.

Sweden

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What I'm looking for

I seek a role that combines my customer service skills with healthcare, offering growth opportunities.

With a diverse educational background in integrative medicine, public health, and sociology, I have cultivated a unique skill set that bridges customer service and healthcare. My journey began with a diploma in massage therapy, which ignited my passion for helping others. Over the years, I have honed my skills in various roles, including as a travel administrator and AI bot trainer, where I leveraged my communication skills to enhance user experiences.

My experience as a certified massage therapist and caregiver in elderly care has equipped me with a compassionate approach to service. I thrive in environments where I can contribute to the well-being of others, whether through direct care or by ensuring seamless customer interactions. I am committed to continuous learning and adapting to new challenges, making me a valuable asset in any team.

Experience

Work history, roles, and key accomplishments

Reseadministratör

SAS- Foundever Sweden

Oct 2021 - May 2024 (2 years 7 months)

Managed travel administration and customer service for SAS, ensuring efficient handling of inquiries and bookings while providing excellent support to clients.

Customer Service Communication Problem Solving

AI Bot Trainer

Semantix Språkbyrå, Neevo and Appen

Mar 2021 - May 2024 (3 years 2 months)

Trained AI bots by evaluating speech and grammar, contributing to the development of advanced language processing technologies.

AI Training Speech Evaluation Grammar Data Annotation

Butiksobservatör/Intervjuare

Remarkable

Mar 2021 - May 2024 (3 years 2 months)

Conducted store observations and interviews to gather insights on consumer behavior and market trends.

Market Research Interviewing Data Collection Reporting consumer behavior

Diplomerad Massageterapeut

Team Lars Massage, Bra Kropp, Vätternrundan

Jan 2018 - May 2024 (6 years 4 months)

Provided professional massage therapy services, focusing on client wellness and rehabilitation.

Massage Therapy Wellness Customer Care

Lokalvård

Riksbyggen

Jan 2016 - Jan 2018 (2 years)

Performed cleaning and maintenance tasks to ensure a hygienic and pleasant environment in various facilities.

Maintenance Time Management Teamwork

ÖK

Undersköterska

Örebro Kommun, Kumla Kommun

Jan 2016 - Jan 2018 (2 years)

Worked as a nursing assistant in elderly care, providing support and assistance to patients with dementia and other health issues.

Patient Support Communication Teamwork Elderly care

Education

Degrees, certifications, and relevant coursework

Medicinskt Kursforum

Diploma, Massage Therapy

2017 -

Completed a diploma course to become a certified massage therapist.

Karlstad Universitet

Bachelor's Degree, Integrative Medicine

2013 - 2016

Studied various subjects including Integrative Medicine, Nutrition and Performance, Public Health Science, Tourism, Sociology, Democracy and Citizenship, Criminology, Religious Studies, Intercultural Studies, and English.