
Camila Suarez
@camilasuarez
I build multilingual customer and HR solutions that improve client adoption.
What I'm looking for
I've supported Oracle NetSuite customers across Spanish, English, and Portuguese, resolving ERP issues, testing solutions, and meeting SLAs. As a Multilanguage Support Specialist, I also interpreted calls and improved Help Center communications while testing AI translation accuracy.
At UKG, I led client discovery sessions and configured HR modules in UKG Ready to align scalable solutions with client workflows. Earlier at Ripio, I advanced into QA and training, onboarding support teams, improving workflows, and contributing to a Zendesk-to-Jira migration.
Experience
Work history, roles, and key accomplishments
Solution Consultant SSR
UKG
Jan 2025 - Dec 2025 (11 months)
Led client discovery sessions to identify and document business requirements, converting them into scalable solutions within UKG Ready by configuring HR modules and optimizing alignment with client workflows. Partnered with cross-functional teams to execute implementations, upgrades, and change requests.
Education
Degrees, certifications, and relevant coursework
University of the Republic (UDELAR)
Legal Translation
Completed first and second year of Legal Translation studies.
Educación IT
Customer Experience, Digital Marketing, Social Media, Manual Testing, UX
Completed courses in Customer Experience, Digital Marketing, Social Media, Manual Testing, and Introduction to UX and UX Writing.
BIOS
Executive Officer
Completed Executive Officer training.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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