Open to opportunities

calvins otieno

@calvinsotieno

KYC Analyst and Compliance Professional with three years’ experience in KYC, AML, fraud investigations, and transaction monitoring.

Kenya

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What I'm looking for

I’m looking for a compliance role where I can strengthen risk controls through accurate KYC/AML checks, transaction monitoring, and clear documentation, collaborate with teams on investigations and process improvements, and keep developing my analytical and risk assessment skills.

I am a Compliance Professional with a background in Economics and hands-on experience in KYC, AML, fraud investigations, and transaction monitoring. In my current role as a KYC Analyst, I examine customer documentation, stay current with regulatory changes, conduct periodic KYC reviews, and monitor transactions for suspicious activity.

I’m known for a detail-oriented, risk-focused approach and strong communication—guiding other departments on KYC/AML procedures and collaborating internally to resolve KYC issues. Previously, as a Customer Support Specialist at Binance, I met service targets and handled customer complaints while completing basic KYC/POA checks; earlier, I also automated inventory systems to improve stock tracking and timely order placements.

Experience

Work history, roles, and key accomplishments

Current

KYC Analyst

Current

Afriex, Inc.

Nov 2024 - Present (1 year 7 months)

Reviewed customer documentation for accuracy and completeness, performed ongoing KYC and transaction monitoring, and supported fraud/suspicious activity reviews to maintain compliance. Coordinated with internal teams on KYC-related issues, helped develop risk assessment models, and provided guidance on KYC/AML procedures.

KYC AML Transaction Monitoring Customer Due Diligence Risk Assessment Regulatory Compliance Fraud Investigation Data Analysis Confidentiality

Customer Support Specialist

Binance

Oct 2023 - Nov 2024 (1 year 1 month)

Provided customer support through chat by assessing needs, delivering accurate information, and resolving complaints according to procedures and policy. Conducted basic KYC/POA checks, maintained interaction records, and met team performance targets.

Customer Support Chat Support Complaint Resolution KYC POA Checks Case Management Customer Relationship Management Data Entry

Inventory Controller

Associated Central Medical Services

Dec 2022 - Sep 2023 (9 months)

Monitored inventory levels, managed replenishment, and coordinated purchase orders, stock transfers, deliveries, and tagging to support availability. Forecasted supply and demand, tracked inbound/outbound orders, performed stock checks, and automated stock systems to improve tracking and monitoring for timely reviews.

Inventory Management Supply Chain Analysis Vendor Management Logistics Coordination Forecasting Data Reporting

Business Development Officer

Wise Hub Kenya

Jan 2022 - Apr 2022 (3 months)

Coordinated and supervised business activities, including shop operations, website design for MSMEs, ICT paid training, and agribusiness initiatives. Drove online/offline marketing and sales, managed partnerships, ensured safeguarding protocols for business clients, and prepared quarterly/annual reports aligned to KPIs.

Business Development Partnership Management Marketing Sales Reporting KPI Management Stakeholder Management Online Sales Digital Marketing

Education

Degrees, certifications, and relevant coursework

Rongo University

Bachelor of Arts in Economics, Economics

2017 - 2021

Grade: Second Class, Upper Division (2nd Class)

Activities and societies: Assistant Organizing Secretary to RUESSO; Best Mathematics Student in the whole sub-county (2016); Chairperson Student Council (Siany Mixed, 2016); runner-up athlete at sub-county athletic competition (short races); attended E-Commerce training (GIZ, PeCI, DHL).

Earned a Bachelor of Arts degree in Economics at Rongo University, graduating with Second Class Upper Division honors. Served as Assistant Organizing Secretary to the Rongo University Economics Students Society (RUESSO) and held leadership roles in student governance.

Siany Mixed Secondary School

Kenya Certificate of Secondary Education (KCSE), Secondary Education

2013 - 2016

Grade: B (Minus)

Activities and societies: Chairperson Student Council (2016); runner-up athlete at the sub-county athletic competition (short races); academic and non-academic honors.

Completed secondary education at Siany Mixed Secondary, achieving KCSE B (Minus) with academic and non-academic honors. Participated in leadership and extracurricular activities, including student council leadership and athletics.