Caleb Scott

At Smith Dental Care, I managed billing processes for more than 5,000 patients each month across five statewide offices. I helped ensure insurance verification and timely claim submissions while updating daily collections in Athena, Curve, Epic, and QuickBooks.

I reduced claim denials by proactively tracking claims and identifying issues before final submission. I also worked directly with commercial insurers to resolve billing discrepancies and trained a team of five client care specialists.

Previously, at Southwest Georgia Regional Medical Center, I supported billing operations for a rural hospital serving more than 1,000 patients. I audited patient records, sent monthly billing statements, and partnered with the inpatient insurance team to resolve payment discrepancies.

I manage medical coding using ICD-10, CPT, and HCPCS codes to support accurate billing and reimbursement. I bring client care, collections, insurance claims, payment reconciliation, and health informatics coursework to healthcare revenue cycle work.