Caitlin joy
@caitlinjoy
I deliver high-volume guest service and resolve customer concerns efficiently.
ZimbabweWhat I'm looking for
At AEG Worldwide, I support guests at high-volume live events and entertainment venues, resolving inquiries, complaints, seating questions, and service issues with professionalism and empathy.
I've also supported customers across Fusion Burger, Halal, Islands, and El Pollo Loco, processing transactions, handling phone and order inquiries, training team members, and helping daily operations run smoothly. I bring more than eight years of customer service experience, strong communication, conflict resolution, and a service-first approach.
Experience
Work history, roles, and key accomplishments
Provided exceptional customer service to guests at high-volume live events, addressing inquiries and resolving issues with professionalism and empathy. Collaborated with event staff to ensure smooth operations and maintained a welcoming environment.
Education
Degrees, certifications, and relevant coursework
Los Angeles Trade-Technical College
Associate in Culinary Arts, Culinary Arts
Associate in Culinary Arts from Los Angeles Trade-Technical College, graduated in 2022.
Benjamin Franklin High School
High School Diploma, General Studies
High school diploma from Benjamin Franklin High School, graduated in 2019.
Availability
Location
ZimbabweAuthorized to work in
Job categories
Skills
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