Open to opportunities

CAITLEEN NYANCHAMA

@caitleennyanchama

Message

Swahili language specialist and medical social worker skilled in culturally accurate content review and documentation.

Kenya

Message

What I'm looking for

I seek roles leveraging Swahili linguistic expertise and medical-social experience in localization, content quality, or patient-facing documentation, within ethical, collaborative teams.

I am a detail-oriented Swahili language professional and medical social worker with hands-on experience in medical and humanitarian settings. I specialize in Kenyan Swahili usage, cultural context, content review, text annotation, and ethical handling of confidential data.

I have supported patient communication and multidisciplinary documentation in hospital and humanitarian environments, managed front-desk operations and client records, and delivered consistent, quality-focused work suitable for localization, language evaluation, and content quality roles.

Experience

Work history, roles, and key accomplishments

Current

Front Desk Receptionist

Current

Artisan Collective

Oct 2024 - Present (1 year 3 months)

Managed client records, payments, bookings, and documentation with precision while maintaining confidentiality and professional service standards.

Client Records Data Entry Written Communication Confidentiality Customer Service

Medical Social Worker Intern

Kenya Red Cross Society

Oct 2024 - Jan 2025 (3 months)

Conducted structured assessments and accurate case documentation while following ethical, confidentiality, and safeguarding guidelines and communicating with diverse populations.

Case Documentation Confidentiality Cultural Competence Client Communication