Buzzy Azure
@buzzyazure
Customer service professional skilled in office support and records management.
What I'm looking for
I am a customer service professional with proven experience across office support, records management, and on-site security. I bring strong written and verbal communication, multilingual abilities, and a tech-savvy approach to daily operations.
At the City of Vancouver and in private security roles I organized and maintained physical and electronic records for easy retrieval, scanned and filed high volumes of documents, and managed daily office operations including meeting agendas and minutes. I successfully deescalated conflicts, responded to emergencies using crisis intervention techniques, and trained new staff. I am detail-oriented, reliable, and comfortable with Microsoft Office, Outlook, SharePoint, VanDocs and Canva.
I hold certificates in Computer Information Systems and Information Technology and maintain Occupational First Aid Level 1; I’m looking to apply my organizational and customer-focused skills in a stable, team-oriented office role.
Experience
Work history, roles, and key accomplishments
Office Support Clerk II
City of Vancouver
Aug 2024 - Nov 2024 (3 months)
Organized and maintained physical and electronic records for easy retrieval and managed daily office operations; prepared meeting agendas and recorded minutes to support cross-team coordination.
Security Attendant (Clerk II)
City of Vancouver
Apr 2021 - Jul 2024 (3 years 3 months)
Deescalated conflicts and documented incidents clearly while responding to enquiries and providing resources to staff and patrons; trained new security personnel and maintained site safety.
Security Guard
Securiguard Services Ltd
May 2017 - Aug 2021 (4 years 3 months)
Responded quickly to emergencies using appropriate crisis intervention techniques and enforced security policies to maintain a safe environment; built rapport with staff and regular patrons.
Education
Degrees, certifications, and relevant coursework
Alert First Aid
Occupational First Aid Level 1, Occupational First Aid
2025 - 2027
Occupational First Aid Level 1 certificate issued November 2025 and valid through November 2027.
Kwantlen Polytechnic University
Certificate in Computer Information Systems, Computer Information Systems
Completed a Computer Information Systems certificate at Kwantlen Polytechnic University in January 2025.
Thompson Rivers University
Certificate in Information Technology, Information Technology
Completed an Information Technology certificate at Thompson Rivers University in September 2024.
Kwantlen Park Secondary School
High School Diploma, High School
High School Diploma from Kwantlen Park Secondary School, completed in June 2014.
Availability
Location
Authorized to work in
Job categories
Skills
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