Buket Dogan

I’m an Accounts Administrator with 10+ years of combined experience across customer service, administration, finance, and team leadership. I’m highly organised and detail-oriented, and I’m at my best when I can manage tasks independently while communicating clearly with teams and customers.

In my current hybrid Accounts Administrator role at Meat Fest LTD, I process orders, payments, and refunds weekly with high accuracy. I coordinate remotely with sales and operations teams to meet targets, maintain digital records, and respond promptly to customer queries via email and phone using CRM tools.

Previously, as a Team Leader at The Co-Op, I supervised a team of 8 staff by delegating tasks and supporting smooth store operations. I resolved customer complaints efficiently, managed scheduling and stock monitoring, and handled daily administrative duties to keep service running reliably.

I also bring finance experience from Holiday Inn, where I handled daily cash reconciliation, audited transactions, and prepared accurate financial reports. Across roles, I’ve developed a steady, patient-centered approach to client communication in both English and Turkish, with strong professionalism and telephone etiquette.