Open to opportunities

Bruno Gonzales

@brunogonzales

Message

Communications professional focused on efficient processes and support.

Peru

Message

What I'm looking for

I seek a role where I can apply patient support and operations experience in a collaborative, process-driven environment with opportunities to grow professionally and contribute autonomously.

I am a communications graduate with hands-on experience in patient advising, customer service, and event operations. I combine clear, assertive communication and creativity with strong adaptability to deliver accurate documentation, effective attendee coordination, and reliable operational support.

I am bilingual in Spanish and English, proficient with Adobe Illustrator, Photoshop, and Microsoft Office, and I approach work with a resilient, goal-oriented mindset and proactive initiative to integrate quickly and contribute as an autonomous, collaborative team member.

Experience

Work history, roles, and key accomplishments

Virtual Assistant (Intern)

HillSide Primary Care

Jan 2019 - Jan 2025 (6 years)

Supported patient advising and status tracking, maintained records and performed documentation and data entry to improve administrative accuracy in clinical operations.

Patient Support Medical Documentation Data Entry Administrative Support Customer Service MS Office

Customer Service Assistant

CAFAE-SE

Provided guest reception, customer guidance, cash handling and payment processing at theatrical events, managing crowd flow and supporting event operations during seasonal engagements.

Customer Service Cash Handling Ticketing Event Operations Merchandising POS

Education

Degrees, certifications, and relevant coursework

University of Virtual Assistant - HillSide

Bachelor’s Degree in Communications, Communications

2019 - 2025

Activities and societies: Patient advising and support; patient status tracking and record updates; documentation and data entry; bilingual organization and interpretation

Major in Communications with coursework and practical experience focused on communications, patient advising, and documentation from 2019 to 2025.